BIRJU SHAH

Our Founder

A WORD FROM OUR FOUNDER

At Customer First Marketing Services, we do insurance business in a phygital way. We speak to our customer to understand their actual need & then fulfil the policy delivery in a digital way. To achieve this, we train & develop our sales team to listen patiently to customer need and then recommend tailor-made solution which suits them the most. We simplify insurance for our customers & explain them the coverage in a layman language.

Our focus remains on coverage in insurance rather than price alone & this ensures smooth & stress free claim settlement. After sales service is the key in insurance business; we provide prompt 24 * 7 response to our customers at the time of claim. Testimonial of this service is also visible with the Google rating of 4.9 that we have got from our customers.

At Customer First Marketing Services, we understand that After Sales Service plays an important role in customer satisfaction as well as customer retention. We want to build our brand name with high focus on After Sales Service & have a long lasting association with our customer.

Our aim is to be one stop stop for all insurance needs of our customer. In our every interaction with our customer we work hard to create that delight factor & live up to the brand name Customer First Marketing Services.
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Birju Shah
Founder
Customer First Marketing Services

HOW WE HELP?

Insurance companies offer different plans with different features, and these plans come at various price points. In a race for the lowest pricing, customer ends up buying insurance product with limited coverage; which often is realized at the time of claim only.

Customer First Marketing Services is founded keeping in mind this basic gap in insurance market, we make our customer aware about what they are buying in insurance & how it is going to help them at the time of claim.

In a way we help our customer take informed purchase decision in insurance.

OUR VISION

Simplify insurance purchase for our customer & help them take informed purchase decision. Be one stop shop for all insurance needs of our customer.

OUR MISSION

  • To focus on coverage provided rather than price alone; this ensures smooth claim settlement & minimum out of pocket expenses.
  • Provide unbiased, true & transparent guidance to our customers.

FACTS

Our Statistics

20+

TEAM SIZE

1000+

Customer Base

4.9

Exceptional Google Rating

100%

Claims Honoured

WHY WE EXCEL?

Our Milestones

OVER 1CR. PREMIUMS SOLD

We are car insurance experts & can help you find the right coverage for your car.

OUR TEAM

Our experience in the field of insurance helps you get exceptional coverage at affordable premium.

BEST INSURERS

Our tie-up with the best insurers helps you get stress free claim settlement.

CASHLESS REPAIRS

Over 5000+ Cashless Network Garages for you to choose from across India.

FAST TRACK CLAIMS

We've settled 100% of all claims for our customers.

24*7 SUPPORT

Our support team will guide you through on new policy, renewals, claims & spot guidance.

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